When receiving a customer payment, you can either receive against an invoice, or receive payment unrelated to an invoice.

Receiving Payment against an Invoice

You can manage one single payment or multiple installments for an invoice:

One Payment

  • Open the invoice either by searching for it from the search bar or by viewing Invoices in the sales menu.  On the payment selector control, mark the invoice as "settled" and choose your bank or set more details to your payment on page 2 of your invoice.
  • Partial payment can be applied by modifying the payment amount on page 2 in the invoice.
  • About payments on account, prepayments or payments that settle several invoices, please proceed to "sales receipts"

I

View Invoices

Delete a Payment

  • Open the invoice either by searching for it from the search bar or by viewing Invoices in the sales menu.  Proceed to page 2 of your invoice.
  • Mark the payment line, so it's highlighted
  • Click "cancel selected payment" and confirm

The payment deletion on page 2, will also delete the bank deposit, if a bank was applied.

 

 

Sales Receipts

Sales Record

You might not want to create invoices for some sales/payment or do not need to generate any further document than just a payment receipt.

Using the sales receipt type "Sales Record" in the sales receipt will allow you to directly post your income into the P&L without generating the whole sales document process. An easy way to register cash sales for example.

Items and multiple account allocations can be registerd using the tab "multi line".

Please note: If you add products into the lines in a multi line receipt, those products won't generate any inventory withdrawal, but just register those sales into your accounting.

 

Unallocated Invoice Payment - payment on account

If you receive a payment for multiple invoices, please create a sales receipt using the according receipt type "Unallocated Invoice Payment" to register the amount received.

Use Receive Customer Payment to allocate your payment deposit. In there, mark the first invoice, click "allocate payment deposit", select the receipt and confirm with "ok", then mark your next invoice to be allocated to the same payment deposit.

Should the payment be for only one invoice, you are free to use the simpler way: Open your invoice and proceed to page 2. In there please click "allocate payment deposit", select your payment receipt and click DONE.

 

Prepaid Income - payment on account

If you receive a prepayment for a future invoice, please use the Sales Receipt template "Prepaid Income". VAT or Sales Tax can be added and the income will be posted into your balance sheet liabilities until you apply this payment to an invoice. Taxes as well as prepaid income liability will be reversed with the payment application to the invoice.

The prepayment receipt:

 

Your Prepayment Document:

 

Being in the preview, you will be able to customize the receipt. Should you wish to re-name it for example. click "customize" in the preview and change the settings as you need to.

For more information about customization, please see here.

 

Please note: the prepayment amount must not exceed the invoice amount. So, normally prepayments are used to either apply two partial payments to an invoice or apply one prepayment to one invoice (matching amounts).

Should your prepayment cover more than one invoice: Use Receive Customer Payment to allocate your payment deposit. 
In there, mark the first invoice, click "allocate payment deposit", select the receipt and confirm with "ok", then mark your next invoice to be allocated to the same payment deposit.

Select your Prepayment Receipt:

 

Should the prepayment only cover one invoice settlement, your are free to use the simpler way:
Open your invoice and proceed to page 2. In there please click "allocate payment deposit", select your payment receipt and click DONE.

Open your invoice:

 

Apply your payment on account on page 2:

 

 

 

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