Privacy Policy of OneUp Application and Website.
(To be used in conjunction with the Terms of Use)
At myERP Inc. we recognize that privacy is important. We are committed to maintaining the confidentiality, integrity and security of information about our users, their organizations and their customers.
We expressly reserve the right to change this privacy policy from time to time without notice to you. You acknowledge and agree that it is your responsibility to review the privacy policy from time to time and to familiarize yourself with any modifications.
We Respect Your Privacy
- myERP Inc. does not sell or rent your personal information to anyone.
- myERP Inc. does not share your personal information with anyone outside of myERP.com for their promotional, including marketing, use.
- myERP Inc. does not review, share, distribute, print, or reference any Customer Information i.e. financial data, CRM data... except as may be required by law.
- myERP Inc. will view or access individual records only with your permission, for example to solve a problem or support issue.
Information That We Collect
When accessing our services, myERP Inc. will learn certain information about you during your visit.
If you visit our website to read or download information on our pages, or to sign up to our service, we collect and store only the following information about you:
- The name of the domain from which you access the Internet
- The date and time you access our website
- The Internet address of the website you used to link directly to our site
- Your account name
- Your email
- Your First and Last Name
- Business information entered into forms within our application
Where your data is stored
Your Information and Third Parties
We must transmit certain information to third parties in order to provide quality support and process subscription payments. Each of these services may collect other information about you. For more information, refer to these third party services' privacy policies which are found on their sites below.
Braintree [https://www.braintreepayments.com]
Information securely transmitted to process credit cards for subscription:
- company name
- email address
- payment method details
Olark [https://www.olark.com]
Information securely transmitted to respond to chats on www.oneup.com:
- name
- email address
Google Analytics [https://analytics.google.com]
Information securely transmitted to measure usage of certain application features:
- your browsing history for app.oneup.com and support.oneup.com
Zendesk [https://www.zendesk.com]
Information securely transmitted to provide email support:
- name
- organization name
- email address
Zopim [https://www.zopim.com]
Information securely transmitted to respond to chats on app.oneup.com:
- name
- email address
How We Use the Information
How we will handle the information we learn about you depends upon what you do when visiting our site.
Follow-up
If you identify yourself by sending us an e-mail containing personal information, then the information collected will be solely used to respond to your message.
Statistics
myERP Inc. may use software programs to create summary statistics, which are used for such purposes as assessing the number of visitors to the different sections of our site, what information is of most and least interest, determining technical design specifications, and identifying system performance or problem areas.
Application Improvements
We also use the information for support, to develop new features, and to improve the overall quality of myERP Inc.'s business management suite.
Security
For site security purposes and to ensure that this service remains available to all users, myERP.com uses software programs to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.